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Live! Casino & Hotel: Big steaming pile of disappointment - See traveler billing on the Maryland Live web page: "Catch your favorite artists and bands.


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Incogsino Does Walk Through of Maryland Live Casino!

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Live! Casino and Hotel. Arundel Mills Circle # Hanover MD Friday, May 22, It is the smoking deck at MD Live! Casino. Band plays 8 to.


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Secret Society Band performs at Maryland Live Casino

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Live! Center Stage at Live! Casino & Hotel is Baltimore's premier concert venue with live music from the best performers in the industry.


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PROMOTER TONY JETER TALKS UPCOMING CARD FEBRUARY 28 AT MARYLAND LIVE CASINO

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The venue promises live entertainment seven nights/week, with local favorites like Mr. Greengenes (Sept 7), Burnt Sienna (Sept 29) and Kristen.


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Bela Dona live at Maryland Live - Clip 3

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The venue promises live entertainment seven nights/week, with local favorites like Mr. Greengenes (Sept 7), Burnt Sienna (Sept 29) and Kristen.


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Live! Casino & Hotel: Big steaming pile of disappointment - See traveler billing on the Maryland Live web page: "Catch your favorite artists and bands.


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View Maryland Live! Casino's upcoming event schedule and profile - Hanover, MD.


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Top 5 Live @ MD LIVE CASINO

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BYB @ MARYLAND LIVE CASINO!

The noodle place had hardly any selection, so we passed on that and tried Philips Seafood. I've been to casinos in Vegas and Singapore, and they were always bright and cheerful.{/INSERTKEYS}{/PARAGRAPH} When the manager arrived, she looked irritated that she had to deal with a customer, and was curt and unapologetic. Servers and cashiers should be friendly and knowledgeable of the best way to serve customers and the proper glasses to use for drinks. Look into actual certifications. We've visited four times now, and each time we set a limit as to how much money we're willing to lose. The staff at the doors were still letting hundreds more people in -- we began to wonder just how many people they were planning to cram into the place. We never even played a single game. We went on a Sunday night, and the place was packed like a sardine can, which seemed to imply things were worth the wait. We've lost that amount every time. {PARAGRAPH}{INSERTKEYS}We went to listen to music and had contact with several employees. In the two hours we spent there, I was not able to get a drink at all. They should be well paid, and well trained. I was not the only one being ignored. It was almost frighteningly crowded. A casino thrives on finding ways to separate people from their money in the most enjoyable way possible. We decided to make the best of the night, got in the queue for Cheesecake Factory, and went to get some cash to play slots while we waited for a table still just under an hour wait time, now pm. That may change when they have to make room for table games this Spring. At that, we decided to leave and go enjoy ourselves in another town altogether. The casino floor was surprisingly uncrowded for a weekend night, but the same things I didn't like about the place when we first visited this past fall, after it first opened are still there: 1. It was hot, smelly, and just unpleasant. Even though the casino floor was relatively uncrowded, it was tough to get a seat at either bar, but I managed to find one at Ram's Head. I managed to lean against the corner of the Ram's Head bar, but again, I was invisible to the bar staff. Most were good but one had a We had a lot of fun here, the property is beautiful and massive! What is the point of having two-cent machines or nickel machines, if they're going to require twenty or forty times those amounts for every play? The place simply doesn't feel secure. The buffet sounded good, but hardly anyone was actually inside a bad sign for an otherwise packed casino. This really doesn't make a customer feel welcomed at a casino. They were entertaining, but they don't live up to the billing on the Maryland Live web page: "Catch your favorite artists and bands, front row and center. We found a two-cent machine that requires a minimum cent bet. The first night, Friday, was the better of the two. When we found the ATM bank, we discovered 2 out of 3 of them were out of order, and there was a long line to use the third which seemed to be on its last legs, too, according to a nearby customer's comments. People look everywhere but where they're walking, so there are frequent pedestrian collisions. It's not hard to imagine that when other casinos open in Maryland in nearby Baltimore and Prince George's County , Maryland Live will begin losing customers in droves. Slot machines with minimum bets, for example, a nickel machine requires that you bet no less than a dollar on every play. I most often try to make the best of whatever situation I'm in, and to overlook the bad in favor of the good -- to do otherwise is to invite misery wherever one goes. It's a shame -- there is great potential there, but in their greed to pull in the big bucks, Maryland Live is really sacrificing customer service, comfort and enjoyment. It's important that we have your feedback so we can provide you the service you deserve when you go Live! They were distracted and rude. Create an atmosphere of fun and entertainment. Cheese for adults although I did see some people pushing kids in strollers -- how does that happen? Getting a seat at one of the two bars was impossible. On the plus side, there was a very active cleaning crew keeping the bathrooms and facility clean and there was a good variety of machines. ALL the machines are like this, regardless of denomination. There are some good restaurant choices and the shopping mall is easy to walk to. Some suggestions for improving this casino: 1. What we got after a 30 minute wait was cold AND burnt food, in stingily tiny portions, that bore no resemblance to the stunning pictures on the menu's LCD screen. We lost almost 2 hours doing absolutely nothing but waiting. Philips had 2 cashiers, one of which appeared to be brand new, and the other kept disappearing. Hire adequate staff. There are a lot of karaoke nights relying on the guests to provide entertainment? Terrible for a restaurant with Phillips' history. So that was Friday night, which was tolerable. This is MD's latest excuse for a casino and, while some aspects are better than Hollywood at Perryville, it's still not that great. The customer should always feel as if he or she is the most important person there. Not much winning going on. My wife and I live about 25 miles from Maryland Live, so for the time being, it's the most geographically friendly casino to us. Paying for drinks on the gaming floor. There's a great abundance of "tribute" bands, and bands covering music from certain decades. Some areas were very hot, others were OK. I've been to several casinos in my life, and never, until visiting Maryland Live, have I paid for a drink on the gaming floor. It took another 15 minutes of waiting for the manager to show up and refund my money, during which time I heard countless complaints from others waiting as well. Your employees should make every customer feel special and important. Long lines for ATM's, because there aren't enough of them, and the ones that are there are often out of service. After finding it was an hour wait at Cheesecake Factory, we tried the restaurants inside the casino proper. I made eye contact with a bartender -- surely this person would ask for my order, but no, she just walked on by. We had heard it served award-winning crab cakes, which is saying something, considering the high standard for crab cake in Maryland. Cooks should strive to make each meal the best, resembling as closely as possible the mouth-watering pictures that were displayed, instead of overpriced fair food. The food service managers need to go back to school. To make it worse, the drinks are watery and served in small maybe 8 oz plastic cups. That's about the only way this place is friendly. Nearly every employee we encountered that night seemed to have something more important to do than interact with us. There are so many restaurants and Let me preface this review by stating that I am by nature not a complaining person. Read my other reviews and you'll see what I mean. Then came Saturday night -- we came back because my wife really enjoys the slot machines. Train your staff in the arts of customer service. There are only two bars in this huge place, other than those in the restaurants attached to the perimeter of the casino. The only employees who were courteous at all were the security guards! I wanted a drink. Walking around the casino, I saw maybe 3 waitresses in the entire place, and they were in too much of a hurry to take my order for a drink. This happened many more times before someone finally asked me what I wanted. My wife and I came here for a date and left incredibly disappointed. Saturday night presented all the problems mentioned above, but the place was so jammed full, every problem seemed worse. Restrooms are few and far between, as are signs directing one to them. Just got back from my first time going to the Live Casino. There was a very good local cover band playing hits from the 90's. Thank you for your review. The clientele are far from classy, and several of them honestly appear to have been casing out the place; instead of gambling i saw several sitting in corners, looking like they wanted to rob the lucky winners as soon as they step into the parking garage. Imagine Chuck E. We spent some of our tax refunds by visiting Maryland Live twice this past weekend. On the contrary, in addition to rude employees and horrible service, the whole place is incredibly dark, resembling more a strip club than a casino. Orders were piling up behind the counter, and no quality control was performed; the cashier couldn't even serve soda properly. At one point I found myself on a very long walk to find relief. I don't know if I expected too much or what, but it wasn't what I had in mind. There didn't appear to be one available slot machine. If you want their money, make losing it fun; make it seem like there's a good chance of winning, and actually encourage people to want to be there. Most of the shows are free, but some are not, and Maryland Live needs to do better at pointing out the shows for which customers must pay for tickets.